Shipping Policy

Last Updated: 24 November 2025

At ZebraNutrition, we aim to deliver your fitness and nutrition products quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered across India.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Delivery time depends on your location:

  • Metro Cities: 3–5 business days
  • Tier 2 & Tier 3 Cities: 4–7 business days
  • Remote Areas: 7–10 business days

These are estimated timelines and may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Standard Shipping: ₹49 – ₹99 (based on order weight & location)
  • Free Shipping: On prepaid orders above ₹999
  • Cash on Delivery (COD), if available, may include additional charges.

4. Order Tracking

Once your order is shipped:

  • You will receive an email/SMS with your tracking ID and courier partner details.
  • You can track your package anytime using the tracking link provided.

5. Packaging

We use secure, tamper-proof packaging to ensure your supplements and nutrition products reach you in perfect condition.

6. Wrong Address / Failed Delivery

We are not responsible for delivery delays caused by:

  • Incorrect or incomplete shipping addresses
  • Unreachable or unresponsive customers
  • Courier partner issues

If a package is returned due to incorrect details, reshipping charges may apply.

7. Damaged or Tampered Packages

If your order arrives damaged, tampered, or opened:

  1. Do not accept the delivery.
  2. Take clear photos/videos.
  3. Contact us within 24 hours of the delivery attempt.

8. International Shipping

Currently, we do not ship outside India.

9. Contact Us for Shipping Queries

For help related to your order or shipment:

ZebraNutrition
Email: info@zebranutrition.in
Phone: +91-7097070009
Address: Panipat, Haryana, India